How do I cancel or resume my membership?

Open My Membership to manage your plan any time.

• Cancel — your membership stays active until the end of the period you've already paid for, then stops. No partial-month surprises.
• Resume — changed your mind before the period ends? One tap undoes the cancellation.

Refunds and billing questions

Your gym is the business charging you, so refunds and billing questions go to them directly — they can refund you from their own dashboard. BoxBoard can't issue refunds on their behalf.