Members & Coaches

How do I add a member to my gym?

Updated

Adding someone to your gym takes about a minute. You send an email invite, they accept it, and they show up in your member list ready to log scores.

The Onboarding Tools screen: invite members individually or import a CSV

Send the invite

  1. Log in to BoxBoard as a gym admin and open your gym.
  2. Go to Manage Members.
  3. Enter the person's email address, first name, and last name.
  4. Pick a role: Athlete, Member, or Gym Admin.
  5. Send the invite. BoxBoard emails them a personal invite link.

What your member sees

They get an email with a link to join your gym. If they're new to BoxBoard, the link walks them through creating an account; if they already have one, they're added to your gym as soon as they accept.

Good to know

  • Invite links are valid for 14 days. After that they expire and you can resend a fresh one.
  • Each email can only be invited to your gym once — pending invites are listed so you can see who hasn't accepted yet.
  • Invited the wrong address? Cancel the pending invite and send a new one.

Still stuck?

Log in and message us from the support chat in the bottom corner — a real person will get back to you.